Following on our recent communications, the NetDocuments US Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, June 13, 2026, between the hours of 10:00 pm and 12:00 am EDT to migrate to our new Content Delivery Network provider (CDN).
Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/ Posted on
Jun 02, 2026 - 18:51 EDT
Completed -
The scheduled maintenance has been completed.
May 30, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 EDT
Scheduled -
The NetDocuments US Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday, May 29, 2026, between the hours of 10:00 pm and 10:00 am EDT.
We do not anticipate any downtime or customer impact during this event. This is an informational message only. We will provide real-time updates here should anything change.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/
May 26, 14:24 EDT