NetDocuments US Service Status
All Systems Operational
Platform Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time ?
Fetching
Transactions ?
Fetching
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Resolved - At approximately 9:56 AM EDT, we experienced a brief connection issue with one server affecting a subset our users. Users may have experienced login and navigation slowness. Monitoring alerted our Network Operations team and immediate action was taken to mitigate the impact. This issue was resolved at 10:10 AM EDT.

If you are still experiencing any additional impact, please contact Technical Support. We prefer that you go to support.netdocuments.com to submit a support request for your issue, so we can manage it more efficiently and provide you with access to your cases.

However, if you wish to contact Technical Support via the phone use the following information:
US customers call 801-226-6882 or 866-NETDOCS (638-3627)

We apologize for any inconvenience this may have caused.

NetDocuments Team
Sep 13, 10:58 EDT
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.