NetDocuments US Service Status
All Systems Operational
Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
NetDocuments maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage – usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers upgrade equipment and make other changes to ensure the Service is ready to support customer requirements. Whenever possible, NetDocuments announces SMWs one to two weeks in advance of the event.

NetDocuments is announcing a Scheduled Maintenance Window from 12:00 AM EDT until 6:00 AM EDT on April 28 for the US Service.

During this SMW, we will be performing routine maintenance on the US Service. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on trust-us.netdocuments.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW.

If you need assistance during the SMW, please contact us at support@netdocuments.com or call the technical support center:

US customers: 801-226-6882or 866-NETDOCS (638-3627)
EU customers: +44(0) 2034.556770
AU customers: +61 2 8310 4319

Thank you for using NetDocuments.
Posted on Mar 13, 15:28 EDT
Response Time ?
Fetching
Transactions ?
Fetching
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 20:00 EDT
Scheduled - NetDocuments maintains high-availability status by building and maintaining an industry-leading service infrastructure. The NetDocuments Service maintains its peak service levels by undergoing regular, scheduled maintenance during periods of low customer usage – usually weekend evenings. During Scheduled Maintenance Windows (SMWs) platform engineers upgrade equipment, and make other changes to ensure the Service is ready to support customer requirements. Whenever possible, NetDocuments announces SMWs one to two weeks in advance of the event.

NetDocuments is announcing a Scheduled Maintenance Window from 20:00 EDT on Saturday, March 16 until 08:00 EDT on Sunday, March 17 for the US Service.

During this SMW we will be performing routine maintenance on the US Service. There may be periods during the SMW when the Service is intermittently slow or unavailable. Should this occur, we will communicate current Service status on the trust site, but we will not be sending out alerts. The status of the Service will remain as “Under Maintenance” throughout the SMW. Those who have subscribed to updates will be notified upon commencement and completion of the SMW.

If you need assistance during the SMW, please contact us at support@netdocuments.com or call the technical support center:

US customers: 801-226-6882 or 866-NETDOCS (638-3627)
EU customers: +44(0) 2034.556770
AU customers: +61 2 8310 4319

Thank you for using NetDocuments.
Mar 1, 18:48 EST
Mar 16, 2019
Completed - The scheduled maintenance has been completed.
Mar 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 EDT
Scheduled - NetDocuments maintains high-availability status by building and maintaining an industry-leading service infrastructure. The NetDocuments Service maintains its peak service levels by undergoing regular, scheduled maintenance during periods of low customer usage – usually weekend evenings. During Scheduled Maintenance Windows (SMWs) platform engineers upgrade equipment, and make other changes to ensure the Service is ready to support customer requirements. Whenever possible, NetDocuments announces SMWs one to two weeks in advance of the event.

NetDocuments is announcing a Scheduled Maintenance Window from 00:00 until 08:00 EDT on Saturday, March 16 for the US Service.

During this SMW we will be performing routine maintenance on the US Service. There may be periods during the SMW when the Service is intermittently slow or unavailable. Should this occur, we will communicate current Service status on the trust site, but we will not be sending out alerts. The status of the Service will remain as “Under Maintenance” throughout the SMW. Those who have subscribed to updates will be notified upon commencement and completion of the SMW.

If you need assistance during the SMW, please contact us at support@netdocuments.com or call the technical support center:

US customers: 801-226-6882 or 866-NETDOCS (638-3627)
EU customers: +44(0) 2034.556770
AU customers: +61 2 8310 4319

Thank you for using NetDocuments.
Mar 1, 18:48 EST
Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.