As part of our ongoing efforts to ensure that the platform continues to deliver exceptional reliability and up time, we will be performing quarterly fail-over testing. We do not anticipate any impact to the end users from this testing. Those who have subscribed to updates will be notified an hour before testing begins. We will not be sending out notifications upon completion.
If you encounter any issues during this maintenance window, please contact us at firstname.lastname@example.org
or call at the closest customer support center:
· US customers, call 801-226-6882or 866-NETDOCS (638-3627).
· EU customers, call +44(0) 2034.556770.
· AU customers, call+61 2 8310 4319.
When reporting an issue, please provide as much information as possible including:
· A fully-detailed description of the issue, including exact error messages or screenshots.
· Detailed steps to reproduce the issue.
· Error logs (if any).
We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer.