Service Issue - Degraded Performance
Incident Report for NetDocuments US
Resolved
We've resolved the issue that effected a subset of users on the platform, and apologize for any inconvenience this may have caused. The Service is currently running at a normal state.
Posted Jun 05, 2020 - 20:24 EDT
Monitoring
We are currently seeing a normalization of the platform, and will continue to monitor the Service.
Posted Jun 05, 2020 - 19:48 EDT
Identified
We are currently experiencing a database issue that is effecting a subset of users and impacting performance. We are working through the issue and will continue to keep you informed of our progress.
Posted Jun 05, 2020 - 19:12 EDT
This incident affected: Platform.
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