Customer Support phone issues
Incident Report for NetDocuments US
Resolved
The third party provider for our Customer Support phone service has restored the functionality. The NetDocuments Service was not affected by this issue.

You may open a Support Case on our Support Portal or by phone:

https://support.netdocuments.com

AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)
Posted Aug 08, 2023 - 21:07 EDT
Identified
We are currently experiencing issues with our Support phone system provider.

The third party provider for this service is actively working on restoring the functionality. The NetDocuments Service is not affected by this issue.

If you need assistance from NetDocuments Support currently, please open a Support Case on our Support Portal:
https://support.netdocuments.com

We will continue to update this message as more details are available.
Posted Aug 08, 2023 - 20:54 EDT