The incident with intermittent performance issues has been resolved. We are continuing to monitor the situation closely and will update this post again if any reoccurrences of the problem are found.
Posted Sep 12, 2022 - 15:36 EDT
Monitoring
We have identified and corrected the issue. Response times are returning to normal and we are monitoring for any further disruptions.
Posted Sep 12, 2022 - 14:51 EDT
Identified
We are continuing to investigate the issue. We have identified the area of the problem and are working on remediation.
We will continue to provide updates to this post as the issue is diagnosed and resolved.
Posted Sep 12, 2022 - 14:11 EDT
Investigating
NetDocuments is investigating an intermittent performance issue with the US Service. The Service remains reachable, but some customers may be experiencing slow response times.
We will continue to provide updates to this post as the issue is diagnosed and resolved.