We will be performing routine maintenance on the US (Vault) service. During this window, indexing of documents will be delayed. We do not anticipate any other impact. Those who have subscribed to updates will be notified an hour before maintenance begins. We will not be sending out notifications upon completion.
If you encounter any issues during this maintenance window, please contact us at support@netdocuments.com or call at the closest customer support center:
· US customers, call 801-226-6882or 866-NETDOCS (638-3627). · EU customers, call +44(0) 2034.556770. · AU customers, call +61 2 8310 4319.
When reporting an issue, please provide as much information as possible including:
· A fully-detailed description of the issue, including exact error messages or screenshots. · Detailed steps to reproduce the issue. · Error logs (if any).
We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer.