Update: Our internal testing of the issue with Azure is indicating improved functionality of the features impacted by the Microsoft outage. Because their remediation will take time to fully propagate through Azure it is possible some customers may still be experiencing issues. Full DNS resolution for the issue may take up to 24 hours. Many NetDocuments customers, however, are already reporting all components have returned to normal operation.
We will continue monitoring this situation closely and post additional updates here if anything changes.
Posted Oct 29, 2025 - 17:55 EDT
Identified
We aware of an ongoing issue with Microsoft Azure. They have posted an impacting event on their status page that is actively being investigated in the US. Details can be found here: https://azure.status.microsoft/en-us/status
As a result of the Microsoft impact, NetDocuments customers may experience problems with some components in their application.
Possible impacts may include: PatternBuilder - Admin Apps Tab PatternBuilder - Word Add-in M365 Outlook Add-In M365 Word Add-In Chatlink SetBuilder
We will continue to provide updates to this post as the Microsoft incident is updated.