Customer Support Phone Issues

Incident Report for NetDocuments US

Resolved

The issue with the NetDocuments Customer Support phone service has been resolved and we are now successfully making and receiving calls.

If you need assistance from NetDocuments Support currently, you are welcome to call once again or you may open a Support Case on our Support Portal:
https://support.netdocuments.com

Thank you for your patience.

Posted Jun 12, 2025 - 16:37 EDT

Identified

NetDocuments Support is currently experiencing issues with our Support phone system provider.

The third-party provider for this service is actively working on restoring the functionality. The NetDocuments Service is not affected by this issue.

If you need assistance from NetDocuments Support currently, please open a Support Case on our Support Portal:
https://support.netdocuments.com

We will continue to update this message as more details are available.

Posted Jun 12, 2025 - 16:09 EDT

This incident affected: Platform.