Notification of Service Rollback

Scheduled Maintenance Report for NetDocuments US

Completed

The scheduled maintenance has been completed.

Posted Oct 11, 2019 - 18:46 EDT

Scheduled

Due to unanticipated Service issues, we will be reverting the US, EU, and AU regions back to 2019.18 from 2019.20 (released October 10th). These changes will commence after business hours tonight (October 11th). We know that our customers may have welcomed and utilized new features or functions within the Service which were introduced in the latest release. Since these features will be temporarily removed, we wanted to advise these changes. We will begin the reversion process at 11:00 PM EDT. Customers may experience periods of slowness when accessing the Service during the rollback process.

Additional communication regarding our 2019.20 re-release will be forthcoming next week. We apologize for any inconvenience this may cause.

NetDocuments Team

Posted Oct 11, 2019 - 18:02 EDT

This scheduled maintenance affected: Platform.