Search Performance Issues

Incident Report for NetDocuments US

Monitoring

We have resolved the issue impacting the US Service search performance.

If you are continuing to experience any difficulty, please contact Support via the portal: https://support.netdocuments.com/

Posted Nov 02, 2026 - 12:53 EST

Investigating

We are currently investigating an issue with the US Service. A limited set of users may experience general slowness, search issues, or the inability to load workspaces.

We will continue to provide updates to this post as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal: https://support.netdocuments.com/

Posted Nov 02, 2026 - 11:18 EST

This incident affects: Subsystem (Search).